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support@burningbridgestrend.orgCredit packs are one-time payments, checked out through our reseller and merchant of record, Link (by Stripe), and credits never expire. On your card or bank statement the charge shows as LINK.COM* BURNINGBRIDG. If a video fails to generate, its credits return to your balance automatically. Purchases are otherwise final; to report a duplicate or unauthorized charge, email us with the date and the order number on your Link (by Stripe) receipt. See the refund policy.
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